Want to buy online? We now have an online
shop at our sister website - click
here to go to shop.
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REPAIRS AND SERVICING Even if you are too far away to bring your machine in to us, you can send it either by carrier or take it to the Post Office and use their parcel force service. Just make sure you pack it securely in a strong cardboard box, and don't forget to include your name and address!! Print out the repairs and service form and enclose it with your machine. Telephone first (01704 896246) to discuss what needs doing to the machine. To make this easier, you can print out the form provided, complete it and enclose it with your machine, or just copy out the details if you haven't got a printer. Standard service charge for a chainsaw is £38.00 (including VAT), and this includes sharpening the chain and grinding the bar as well as a complete service, which includes new plugs, rechord, filter checks, vacuum and pressure testing the engine, flow checking the tank, and ignition strength testing. Postage will of course depend on the weight and size of your machine. If there is something major wrong with the machine and it needs parts, etc, we will contact you first. Repairs will be estimated and you will be contacted before work commences. Estimates are £10, but this is not charged if you have the repair work done by us.
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